Introduction
At Numo Crystals, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website (www.numocrystals.com), make purchase products, or engage with our services. By using our website or services, you agree to the practices described in this Privacy Policy. The terms used herein referred as "we", "our", "us" denotes Numo Crystals and "website" denotes www.numocrystals.com
Information We Collect
The various information we collect when you interact with our website or use our services includes:
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a) Personal Identification Information: When you attempt to make a purchase or book a consultation on our website for Crystal advice or Numerology advice, like giving your name, date of birth, age, billing address, shipping address, payment information, email address, and phone number. We refer to this as "Order & Consultation Information."
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b) Non-Personal Information: When you visit our website, we automatically collect certain information about your device, web browser, IP address, browsing behavior (pages visited, time spent on the site, etc.)
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c) Payment Information: We use third-party payment processors (e.g., PhonePe, Google Pay, Cashfree, Razorpay, etc.) for all transactions. We use an e-commerce platform to power our online store. We do not store your full payment details. All sensitive payment information is encrypted and handled by these third-party services. We also use Google Analytics to help us understand how our customers use the website.
How We Use Your Information
- a) To process and fulfill your orders placed through our website, screen them for potential risk or fraud, and provide customer support.
- b) To communicate with you, including order updates, newsletters, promotional offers, and other relevant information.
- c) To personalize your experience and provide services that meet your interests (e.g., numerology reports, crystal recommendations).
- d) To improve our website, services, and product offerings based on your feedback and usage patterns.
- e) To comply with legal obligations and resolve disputes.
How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. These measures include:
- Using encryption technology (SSL) to protect sensitive data during transmission.
- Restricting access to personal information to authorized employees and contractors.
- Regularly reviewing our security protocols to ensure your data is protected.
To protect your personal information, we take reasonable precautions and follow industry's best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. While we take these precautions, please note that no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we strive to protect your personal information to the best of our ability.
Sharing Your Information
We may share your personal information in the following situations:
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Service Providers: We work with third-party companies (e.g., payment processors, shipping services, email marketing platforms) that assist in the operation of our business. These third parties are only permitted to use your information as necessary to perform their services for us and are required to protect your data.
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Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a subpoena or court order).
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Business Transfers: If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will notify you of any change in ownership or control of your personal information.
Cookies and Tracking Technologies
We use cookies and other tracking technologies (e.g., web beacons, pixel tags) to collect non-personal information and improve your experience on our website. Cookies help us remember your preferences and optimize your browsing experience.
You can control cookies through your browser settings. However, disabling cookies may impact your ability to use some features of our website.
Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information, including:
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Access: You have the right to request a copy of the personal information we hold about you.
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Correction: You have the right to request correction of any inaccurate or incomplete information.
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Deletion: You have the right to request deletion of your personal information, subject to certain exceptions (e.g., for legal obligations).
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Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails, or write to info@numocrystals.com
Third-Party Links
Our website may contain links to third-party websites, products, or services. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of other sites. We encourage you to read the privacy policies of any third-party websites you visit.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at: